Body language on BBC Radio 4's 'Word of Mouth' (17 August, 2010)
If you missed my appearance on BBC Radio 4's Word of Mouth programme on body language earlier this week, you can listen to it again on the BBC website for a few more days - after which you'll still be able to hear it below (I come on after about 12 minutes).
For what it's worth, I thought that the American body language 'expert' was dead right in referring to some of his own words of wisdom (at least twice) as "ludicrous over-generalizations" - but it did leave me wondering why, if he knows that, he's so willing to trot them out so authoritatively to anyone who happens to be listening.
With social psychologists like that on the loose, is it any wonder that so many false and misleading claims about non-verbal behavior have become embedded in the mythology of management training?
Other posts on body language & non-verbal communication: