Showing posts with label Draper. Show all posts
Showing posts with label Draper. Show all posts

Derek Draper – another psycho-therapist who talks too much and listens too little?

I recently posted a note about Derek Draper breaking a basic rule of turn-taking in conversation (‘one speaker at a time’), illustrated by a video of him and Paul Staines being interviewed by Andrew Neill.

Since then, I’ve come across a transcript with more examples of Mr Draper interrupting a co-interviewee, this time former Tory cabinet minister John Redwood – and another case where the interviewer intervenes to put a stop to it (full transcript HERE) – which suggests that the earlier observation may not have been an isolated instance:

Redwood: "Well he was the chief regulator of them, he was the Chancellor of the Exchequer running a tripartite regulatory system…
"

Draper: "Of course he wasn’t the regulator, the regulation was at arm’s length."

Redwood: "Derek you have to let me speak occasionally."


Redwood: "They allowed the banks to borrow and lend…
"

Draper: "You don’t think that perhaps…
"

Interviewer: "Hang on, hang on, let him finish."

Bearing in mind that Mr Draper is some kind of psycho-therapist, this and the earlier exchange with Andrew Neill are consistent with something I’ve noticed about the conversational style of quite a few people who’ve made a late career decision to go into counselling of one kind or another, namely that they tend to be (a) very talkative and (b) not very good at listening to what anyone else has to say.

Given that being a good listener is presumably essential if you’re going to be any good at helping people with their problems, I’ve often wondered if psycho-therapy and counselling are occupations that, for some mysterious reason, attract square pegs into round holes.

And my hypothesis is certainly not undermined by the low ratings and negative comments by readers in the Amazon customer reviews of Mr Draper’s recent book on the subject.

Derek Draper breaks a basic rule of conversation

This year is the 35th anniversary of the publication of a foundational paper that established conversation analysis as a new and serious force across several disciplines in the area of language and social interaction. *

The paper is a defining analysis of how turn-taking works in everyday conversation, central to which is the most basic rule of all, namely ‘one speaker at a time’ – a rule so basic that we even have words in our language – ‘interruption’ and ‘interjection’ – for referring to breaches of it (i.e. speaking while someone else is speaking).

The fact that there are such words in our vocabulary means that the ‘one at a time’ rule must get broken quite often in conversations, as indeed it does.

But the point is that if you make a regular habit of speaking while someone else is speaking, you’re taking quite a risk because it involves, in effect, putting your reputation on the line - for the simple reason that others will not only notice what you’re doing but will also use such behaviour as evidence for coming to negative conclusions about your character and personality. That’s why we often hear complaints about someone being ‘pushy’, ‘domineering’, ‘hogging the conversation’, ‘never letting anyone get a word in edgeways’, ‘liking the sound of their own voice’, etc.

Having just got back from a skiing holiday, I was reminded about this while trying to catch up on the ‘Smeargate’ affair, which included watching Andrew Neill interviewing Derek Draper and Paul Staines.

Try watching the edited sequence below (or the whole interview HERE) and ask yourself three questions:

1. How many times does Mr Draper break the 'one at a time' rule?
2. What impression of him as a person is conveyed by Mr Draper’s repeated breaches of the rule?
3. How often have you seen an interviewer appeal to the ‘one at a time’ rule to restore normal turn-taking, as Neill does when he finally intervenes with “will you shut up for a minute and let him answer” ?

And, as an incidental footnote (given the Berkeley shirt worn by Mr Staines and his reason for wearing it) all three authors of this seminal paper really did have PhDs from the University of California, two of them from the Berkeley campus, where Sacks and Schegloff were supervised by the late great Erving Goffman.

* A Simplest Systematics for the Organization of Turn-Taking for Conversation by: Harvey Sacks, Emanuel A Schegloff, Gail Jefferson, Language, Vol. 50, No. 4. (1974), pp. 696-735.