Was it Mandelson's self-deprecating humour that won the day for him?

Having suggested yesterday that the Labour Party faithful had withheld applause from some rather important points in Peter Mandelson’s conference speech and that he'd had to use the ‘last resort’ technique for winning applause (the ‘pursuit’) a few times, I was surprised that no one in the media seemed to notice.

I was even more surprised at just how positive most of the media coverage has been - so much so that I've taken a closer both at it and at the speech itself.

What was widely featured both by TV news programmes and newspaper reports were Mandelson's jokes. Given that his departures from Tony Blair's cabinet had been clouded with controversy and that his recall by Brown as an unelected Peer, his use of self-deprecating humour may well have been the smartest thing he did to win over doubters in the audience (and in the media).

But I've had one email that summed the whole thing up as 'pantomime performance' - and these three examples almost make you wonder whether Rory Bremner has has joined the Mandelson speech writng team.

If Mandelson has to struggle to win applause, what are the Labour party faithful saying?

In discussing Nick Clegg’s leader’s speech at the Liberal Democrat conference a few days ago, I touched on the concept of a 'noticeable absence':

“a simple but important concept in conversation analysis. It refers to instances where conversationalists notice that something that had been expected to be (or should have been) said is missing – e.g. if you don’t say ‘hello’ in response to someone who’s just said ‘hello’ to you."

Although speeches obviously differ in various interesting ways from conversation, 'absences' can be 'noticeable' there, as, for example, when audiences don’t applaud when they might have been expected to have done (e.g. after the speaker has just used one of the main rhetorical techniques that trigger applause).

Quite often, speakers not only notice when this happens, but implicitly acknowledge the absence of a response by using a 'last resort' technique, that's been referred to as ‘pursuing’ or going ‘in ‘pursuit’ of applause.

An neat example of this happened in the 1987 election, when Neil Kinnock produced used a three-part list to describe the Labour Party's manifesto as ‘cool, tough and unsinkable’. In the absence of instant applause, he went in pursuit with “That’s our manifesto that we launched today”, whereupon the audience started clapping.

Observation

There were several more examples of 'noticeable absences' and 'pursuits' in the excerpt from Peter Mandelson’s speech to the Labour Party conference that was shown on the BBC website earlier today (HERE or at the bottom of the page).

The first absence came after he’d just used an alliterative three-part list and a contrast between Labour and the Conservatives – to which he responded with a pursuit - “That’s what we’ve got to do” - that eventually got the applause under way.

After that, there were four more contrasts in succession, none of which (surprisingly) managed to prompt any applause at all – which only came after Mandelson had used another ‘pursuit’ as a last resort: “That’s the choice for the British people at the next general election.”

Interpretation

Although it may be of technical interest to note that the Labour Party audience were withholding applause at places were it should have happened, it’s arguably of greater political interest to inspect the content (rather than the rhetorical structure) of the messages that came before each of these noticeable absences. These were:

  1. the leadership of Gordon Brown
  2. the party is in the progressive centre of British politics
  3. the party knows it will have to meet global changes
  4. the shallowness of David Cameron

Taken together, it’s difficult not to conclude that the Labour party loyalists at the conference are less than enthusiastic when it comes to ‘showing their approval in the usual manner’ for Gordon Brown (1 and 4), being positioned in the centre of British politics (2) or being willing to change to meet global events (3).

If I’d been one of the original architects of new Labour or a strategist aiming for electoral success next year (like Brown and Mandelson), I’d find these particular noticeable absences, coupled with the need to use ‘pursuits’ to get any applause at all, more than a little worrying.

You can see what you think by reading the transcript below whilst watching the video clip on the BBC website or at the bottom of the page.

LORD MANDELSON:

We need to fight back. Of course we do.

But to do so successfully it is up to us to explain – with confidence, and with clarity and conviction – what the choice is between us and the Conservatives.

No applause.

Pursuit: That’s what we’ve got to do.

Applause

(A) The choice between a Conservative party – the choice between a Conservative party whose judgements on the credit crunch were wrong,

(B) or a party providing leadership (points at Gordon Brown) in the toughest of times.

No applause (for Gordon Brown?).

(A) A choice between a party A choice between a party that lurches to the right the second it sees a chance of doing so,

(B) or our party that is resolutely anchored in the progressive centre of British politics.

No applause (for being in the centre?).

(A) A choice between a party that does not understand the new world we live in or even what has happened in the last year,

(B) or a Labour Party that knows the world has changed and we that we have to change with it.

No applause (for the Labour Party?).

That’s the choice, conference, and I tell you too

(A) experience and change with Gordon’s leadership

(B) or the shallowness of David Cameron.

No applause (for criticism of Cameron?).

Pursuit: That’s the choice for the British people at the next general election

Applause.

Why doesn't anyone warn politicians about becoming autocue automatons?

When we were being taught about road safety at primary school, we had to learn a slogan that’s still firmly entrenched in my mind:

“Look right, look left and right again and quick march across the road you go.”

What brought it back into my head this morning was the sight of Alistair Darling speaking to the Labour Party conference, where he seemed to be following a revised version of the slogan:

“Look right for 1o seconds, look left for ten seconds, look right for 10 seconds and turn your head when you get to the end of the sentence.”

In other words, like David Cameron, Gordon Brown and Margaret Thatcher, he has a problem with reading from teleprompter screens.

The commonest one, which you can variations of by clicking on any of the above names, involves spending too much time looking in one direction rather than the other.

Sometimes, it creates the impression that you’re so tied to your script that you daren’t look at the other screen until you get to the next full stop (even though you’re supposed to be pretending you don’t have a script).

Sometimes it creates such regular movements of the head from side to side that the regularity becomes noticeable.

And sometimes it excludes half the audience for very extended periods of time (e.g. Cameron and Brown).

Given the high stakes involved in some of these speeches, I never cease to be amazed that no one alerts the speakers to such an obvious problem, let alone spends a few minutes coaching them to make a better job of it.

Gordon Brown goes walkabout (again)

A few days ago, I questioned the ‘management guru walkabout’ style of delivery adopted by Nick Clegg in his speech to the LibDem Conference.

A year ago, in the first post on this blog, I advised Gordon Brown against it in my tips for his speech to the 2008 Labour Party conference.

But yesterday, he was it it again, combining regular pacing from side to side with randomized double handed gestures. Is it just me that finds it distracting?

See what you think HERE.

Anniversary of a year of blogging

I started this blog a year ago today, after being asked by The Times to offer a few tips for Gordon Brown's speech to the 2008 Labour Party Conference. As I could think of more things to say than amount of space allowed, blogging seemed simple way to add a few extra tips - and held out the promise of 'publishing' anything else I'd written that hadn't found a proper publisher.

A year ago, I hardly knew what a blog was, and one of the benefits for me has been to discover the extraordinary wealth of interesting material that's available on the blogosphere.

Motives
When I started, I had three other vaguely formulated motives in mind. One was that I thought it might drive some traffic to my main business website, which it has done. Another was that I thought it might help to sell a few books, which it has also done.

The third one was to see if I could write things on a regular basis that were topical and/or interesting to a general audience.

For example, I've long been thinking about writing a book about conversation, and wanted to see if it would be possible to translate some of the brilliant, but rather inaccessible, research literature on the subject into more readable language. Whether or not that's worked is not for me to say, but I’ve listed a few examples below that you can check out for yourself.

Progress
The average number of hits has steadily increased and is now about five times more than it was during the first three months and continues to grow enough to make it worth continuing to make the effort.

Occasionally there have been massive surges, as when the BBC website or top bloggers like Iain Dale have included a link to this one.

I also discovered fairly early on that Google delivers a large amount of traffic whenever the title of a post includes words like 'Obama', 'rhetoric' or 'oratory'– and have had to resist the temptation to use promising key words just for the sake of it.

Thanks
If there’d been little or no interest in what I write, I’d have given up blogging long before reaching this, the 296th post.

So to all of you who’ve taken the trouble to visit, and especially if you've added or emailed encouraging comments, thank you for playing a more important part than you realise in keeping me going for as long as this.

And any suggestions you might have about how it could be improved and/or about which kinds of post you like best are always very welcome.

Examples of posts inspired by conversation analysis:
What’s wrong with saying “Hi”?
Planning to say ‘um’ and ‘er’
Gordon’s gaffe explained
Why lists of three: mystery, magic or reason?
How to use video to study body language, verbal and non-verbal communication
Monty Python, conversation and turn-taking
Interview techniques, politicians and how we judge them
Derek Draper breaks a basic rule of conversation
• ‘Sound-formed errors’ and humour’
Gordon Brown is finding the Jacqui Smith expenses story more ‘delicate’ than he says
The ‘delicacy’ of Mrs Clinton’s ‘consequences’ for North Korea
Pre-delicate hitches from the White House
Pre-delicate hitches from Brown as he avoids answering a question about the Queen

Why are there so many quotations on Twitter?

This is a genuine question that's perplexed me since joining Twitter a few months ago - and it's one to which I really would like to hear some answers .

Admittedly, I do tend to follow (and am followed by) others with an interest in public speaking and communication, and that no doubt has something to do with the daily dose of quotations that pops up on TweetDeck (see below for 10 latest examples).

I also think that quotations can play a useful part in speeches and presentations. I've written a bit about them and have included quite a lot of them in some of my books.

But if I'm looking for one, there are plenty of dictionaries of quotations on my bookshelves and plenty of dedicated quotation websites online.

So, if I could see any point in it, I could tweet quotations at people all day long.

My question, therefore, is a simple one that's addressed to all of you who send quotations winging in my (and who knows how many other people's) direction:

Why do you do it?

Is it intended as aid to my sluggish imagination, to make me think, to amuse me, to inspire me to pull my socks up - or what?

10 latest quotations to reach me from Twitter:
  • The greatest mistake you can make in this life is to be continually fearing you will make one.
  • Recognition not given where deserved is a form of theft.
  • There are no secrets better kept than the secrets that everybody guesses.
  • Authentic praise inspires. Disingenuous praise patronizes.
  • The minute you stop learning is the moment you stop leading.
  • Our greatest glory is not in never failing, but in rising up every time we fail.
  • Our greatest glory is not in never failing, but in rising up every time we fail.
  • A word aptly spoken is like apples of gold in settings of silver.
  • You cannot escape the responsibility of tomorrow by evading it today.
  • Give a man a fish and he will eat for a day. Teach him how to fish, and he will sit in a boat and drink beer all day
P.S. The problem's getting so serious that, whilst writing this, three more have appeared:
  • An unused life is an early death.
  • The reward for work well done is the opportunity to do more.
  • The world stands aside to let anyone pass who knows where he is going.
???

Methinks Labour doth protest/spin too much

One of the lead stories the BBC website today caught my eye as a an extraordinarily orchestrated effort to avoid all the talk of getting rid of Gordon Brown that preceded last year's party conference.

It summarises what cabinet ministers (and one former cabinet minister) have been saying to various newspapers on the eve of the last Labour Party Conference before the general election - and depicts a level of unity that, to say the least, smacks of being rather too good to be true.

Here’s how the story starts, followed by a selection of fan/spin messages from Mr Brown’s colleagues (full post can be seen HERE):

Ministers back PM pre-conference
Cabinet ministers are falling in behind Gordon Brown as he prepares to issue a rallying cry at Labour's last party conference before the general election.

Schools Secretary
Ed Balls said the prime minister's "authentic" approach would find favour with voters.

The Energy Secretary
Ed Miliband said Mr Brown was "the right leader".

International Development Secretary
Douglas Alexanderr said Mr Brown had "nothing to fear" from a TV debate between the party leaders.

Mr Miliband said Mr Brown had "bags" of resilience to take into the next election.
He told the Daily Telegraph: "I think we've got the right leader in Gordon. He's the man who stopped us going from recession to depression in Britain and around the world."

Mr Balls - regarded by most as the prime minister's closest ally - insisted there was "all to play for" in the next election as he geared up for the conference which begins on Sunday in Brighton.
He said the party needed "more fighters, not quitters".

Mr Balls told the Guardian the prime minister should not worry about lacking "razzmatazz". "Gordon is who he is. Gordon is at his strongest when he is being authentic," he said.

Mr Alexander suggested any televised debate could be part of a series between Labour heavyweights and their opposite numbers ahead of the next general election.

'Game on'
"I don't think Gordon has anything to fear from a TV debate,"
Mr Alexander, who is also Labour's election co-ordinator, told the Daily Mirror. "I hope this campaign provides the opportunity for serious debates at every level of the party.

He said the conference would demonstrate that "it's not game over, it's game on".

According to the BBC report, the only leading Labour politician who’s ‘off-message’ is John Prescott:

'Meanwhile, ex-deputy PM John Prescott has accused Labour MPs of defeatism. He told the Independent there was "something lacking" at the top of the party and no direction in campaigning, adding: "We are drifting"… in his interview, Mr Prescott suggested there was a lack of talent and experience among the party's team of advisers. He said: "Those who have responsibility for campaigning - it is not reaching out to the depths of the party. "We've got a whole bank of MPs, but everybody seems despondent. There's too much defeatist thinking. There's no central direction to campaigning."

Reading posts like this makes you wonder how the BBC website goes about compiling such material. Does a reporter, spend an hour or two reading today's newspapers and then cobble together a 'detached' summary on his/her own initiative?

Or does some Labour Party spin doctor prompt them into doing it?

Whatever the answer, it gives the party with a great deal more coverage than appeared on the same website one day last week during the Liberal Democrat conference (i.e. none) - which also makes you wonder just how 'impartial' the BBC really is.