Christmas circulars and the rise of undisciplined writing in the digital age

The mass availability of computers has brought about a new Christmas ritual, as more and more people use their recently acquired word-processing skills to insert family newsletters into envelopes that once conveyed nothing but a card and the occasional hand-written note about births, marriages and deaths.

But now we get extended boasts about the writer's children, exotic holidays, new cars, cats, dogs and grandchildren. As the years pass by, we've also noticed a depressing increase in the amount of news about illnesses and bereavements.

Length and lack of care
One thing these circulars have in common is that they're far longer than the hand-written notes they've replaced. They can go on for anything up to four pages. This year's verbosity victory went to one that looked like only two, but was printed in a font so small that the author managed to pack in 3,000 words that were unreadable without the help of a magnifying glass.

Another common feature is that the quality of writing leaves much to be desired. Elementary grammatical mistakes abound, as do apostrophe abuse and the curious but widespread belief that sentences should end with exclamation marks! One of this year's scribes seemed to think that one such mark is never enough and that there should be at least four of them!!!!

Worst of all, the writing is undisciplined, long-winded and shows little sign of any editing at all - even though the technology makes it so easy to delete words and sentences as you go along.

This brings me to why I think word processing has a lot to answer for when it comes to explaining why something that might have been expected to improve the way we write has actually had the opposite effect.

One step to the finished article
The trouble is that professional-looking fonts make a first draft look just as finished and professional as the final draft used to look after you'd been through quite a lot of stages - at each one of which there would be further scope for correction, editing and stylistic improvement.

As you went from one step to the next, the manuscript gradually looked better than it did earlier on, until you eventually reached publication day when the pages looked as pristine and professional as today's word-processed draft already looks at stage (1).

For those too young to remember the process, it went something like this:
  1. Hand-written version (for one particularly difficult chapter of a book I wrote 30 years ago, only about about one sentence a page survived without being crossed out or amended, which meant throwing out 19 pages for every one I kept), followed by
  2. the author's amateurishly typed version, with much Tippex and scissors & pasting before handing it to
  3. a secretary who typed a neat version which
  4. still needed further editing and amendments before
  5. the final typed version was submitted to publisher who would eventually send back
  6. galley-proofs for copy editing (with minor changes still possible) before
  7. PUBLICATION OF THE ARTICLE/BOOK
More means worse?
I realise that, in saying all this, it might look as though I'm taking a 'holier than thou' attitude towards writers who regard the Christmas circular as a practical way of improving their communication of family news to friends and relations.

But I'm not claiming to be immune from the negative impact that computers are having on the way we write - if only because I know that I rarely spend as much time, or take as much care, when writing posts for this blog as I do when I'm writing for a more traditional form publication.

But I do find it all rather worrying because of the way that computerised word-processing has reduced the amount of quality control that once went into what we wrote.

This, coupled with the seemingly infinite expansion of written information made possible by the internet, means that more very often does mean worse - which might not matter were it not for the fact that you have to plough your way through so much poorly-written prose to discover what's worth reading and what isn't.

Why does a government department force visitors to watch Sky News in silence?

If you want to get really steamed up about 'scandalous wastes of tax payers money', you can't beat spending a day or two in a government department - as I did earlier this week.

Needless to say, I'm not talking about the extraordinarily worthwhile benefits they gain from paying modest fees to external consultants like me.

What does concern and baffle me are the two gigantic flat screen television sets that were mounted side by side on a wall in the reception area. At first sight, you might think, it's a nice idea to deploy top of the range TV sets to provide some entertainment for visitors as they wait to be allowed a little bit further into the building.

Why silent movies?
But just what is the point of wasting money on two identical TV screens showing the same programme with the sound turned off?

Are they trying to improve their visitors' lip-reading skills, or is visual wallpaper some kind of subliminal protest against the ever-more prevalent scourge of piped music?

Why Sky News?
Then there's the question of why the viewing of choice from a government department should be Sky News?

If the idea is that their visitors might be interested in the ticker-tape 'breaking news' captions, why don't they show us publicly-funded BBC News 24, which would at least spare us from having to watch commercials funneling yet more cash into the Murdoch family's pockets?

Or is it a last feeble attempt by a dying government to persuade the owners of The Sun to reverse their newspaper's support for the Conservative Paty at the forthcoming general election?

Whatever the answer is to these perplexing questions, would you spend thousands of pounds of your company's hard-earned money on state of the art television sets for showing silent (news) movies to your visitors?

Financial regulators were 'party poopers'

Economics is a highly technical subject that can make it difficult for anyone trying to explain things like the recent financial crisis to a general audience.

The previous post showed Vince Cable, former chief economist at Shell, talking about it as a heart attack still in need of steroids.

Here's another economist who knows how to make the most of imagery. Talking about the origins of the crisis, Nobel prize winner Joseph Stiglitz is explaining the origins of the crisis - when there was a party going on that got out of hand because the regulators didn't want to be 'party poopers'.

Like all imagery, it's not literally true, but the point comes across with force and clarity.


Dr Cable's 'medical' diagnosis of our economic problems

I've just been doing some homework preparing a course for some high-powered economists next week.

At the heart of the brief I've been given is that they want get better at communicating complicated technical material to non-specialist audiences.

The search for suitable examples took me to my collection of clips from Vince Cable, deputy leader of the Liberal Democrats, about whom I've already posted quite a few examples and comments:
'On the subject of 'boring subjects', one of the interesting things on the British political scene in the recent past has been the rising esteem for the deputy leader of the Liberal Democrats, Vince Cable, whose star has risen on the back of his ability to sound as though he's talking more sense about complicated economic and financial topics than most of his competitors.

'However boring and incomprehensible such subjects may seem at first sight - or when coming out of the mouths of Gordon Brown or Alistair Darling - Cable talks about them with clarity and authority.

'And it's probably no coincidence that, unlike most of his political opponents, he's one of the ever-decreasing number of MPs who actually had a proper job outside politics before becoming a full-time politician.

'As chief economist at Shell, making economics intelligible to colleagues who weren't trained as economists must have been a routine part of Vince Cable's everyday working life - that has now, in his 'new' life, become his strongest 'political' asset.'

When it comes to making set-piece speeches, Cable is not the most brilliant exponent of the art, and his real forte is in unscripted Q-A sessions, whether on programmes like Question Time, Newsnight or in media interviews.

In this clip, after introducing the idea that the system has suffered a heart attack, he goes on to round off the point with a 3-part list - and it's worth remembering that his PhD was in economics, not medicine (or rhetoric):

CABLE: This was an enormous shock to the system - a big economic heart attack - so it's not surprising that a lot of damage has been done ...
[1] ... we've got a patient that's in intensive care,
[2] it's been rescued from a disastrous heart attack
[3] but it still needs the monetary steroids.


Some related posts on using imagery to get messages across:

The Orwell Award 2010: Request for help from readers

After fifteen months of blogging, I've just had an unsolicited email that's made it all seem worthwhile.

It's from the people who run the annual Orwell Awards, one of which is for a blog. It's open to anyone to submit their blog - so if you feel like submitting yours, you can find further details of how to do it and what they're looking for HERE.

Like all the other candidates, I'll have to submit ten of the things I've posted between 1 January and 31 December, 2009, which poses the problem of how to select a top 10 from the 319 posts that have appeared (so far) during the year.

HELP PLEASE!
As those of us who write are the least well-qualified to evaluate what we've written, this is where I'm hoping you might be able to help.

If you've seen any posts on the blog during the year that you can still actually remember, and/or that struck you as being particularly interesting, novel or consistent with the 'values' of the Orwell Prize (for more on which, see HERE), I'd greatly appreciate it if you could let me know which ones they were - either in the comments below or by email to maxatkinson(AT)speaking.co.uk).

And if you've time to refresh your memory and select a top 10, there's full list of links to everything posted on the blog since it started HERE.