Free tips for speakers from behind the Murdoch paywall

Having bought a hard copy of The Times earlier today, I'd already read the leaked tips to Labour leader Ed Miliband about how he should handle Prime Minister's Question Time and the various ploys that David Cameron was most likely to use in 'replying' to 'questions'.

But when I saw this Sky News report on PMQ, I began to wonder why I'd bothered to buy it.

I also thought there was something vaguely odd about one Murdoch outlet (Sky News) telling viewers what they could have read had they paid for it by buying another (The Times) and/or by paying to go behind their paywall to read the story online.


Apart from the amusement of seeing David Cameron reading out extracts from The Times, the high spot for me was hearing Ed Miliband (yet again) using one of his favourite youthful lines when he said that the PM just "doesn't get it" (31 seconds in) - unlike Mr Miliband himself, who "got it" no less than six times in quick succession during his Labour Party leadership acceptance speech (HERE).

The tips leaked to The Times had no warnings about overdoing lines that sound as if he's trying to endear himself to younger voters. Nor did they suggest that he should make more effort to pronounce his 't's and cut down on glo'al stops that are unlikely to appeal to anyone but speakers of 'Estuary English'.

For what they're worth, these are the (free) tips that I'd be urging on him in the weeks and months ahead...

Recent Miliband posts:

BIGBOARD: Are BBC PowerPoint-style news reports going from bad to worse?

The increasing use of PowerPoint-style presentations by BBC Television News programmes is something that's been bothering me for quite a while (for a selection of previous posts on which, see below).

We've known for years that there's much about the modern slide-dependent presentation that audiences detest (Lend Me Your Ears, 2004, Chapters 4-5). We know that it's wasting the UK economy billions of pounds a year (HERE). What I want to know now are the answers to four important questions:
  1. Where did the BBC and its television news producers get the idea that it would be a good idea to stand their reporters next to screens a few yards away from the evening's news reader showing slides to the millions watching at home (many of whom will already have quite enough of being on the receiving end of slide-driven presentations during the working day).
  2. Has the BBC done any research at all into what viewers think of such 'presentations'?
  3. If 'yes', can we see the results, please?
  4. If 'no', why not?
Bigboard?
Last week, I learnt a new word from BBC Newnight's economics editor Paul Mason, who made the following announcement on Twitter: "OK - am getting ready to go on Newsnight to do bigboard about the regressive impact of the SR2010..."

'Bigboard'? Or did he mean 'Bigbored'? Is this the name of the all-singing-all-dancing graphics package that BBC presenters use in stead of PowerPoint, I wondered. So I tweeted Mr Mason to ask him, and he was gracious enough to tweet a reply: "No - there's no gfx package it is all done by our gfx artists from scratch."

But which comes first, the script or the graphics?
As there were only a few hours to go between his tweet and Newsnight going on air, this got me wondering whether he writes the script before the gfx artists go to work on it, or vice-versa? In any event, I thought, a Bigboard presentation sounded like something not to be missed.

So here's a 60 seconds sample from it - in which there seemed to be a few 'innovations' that I hadn't noticed before. But first, and before you scroll any further down the page, see if you notice anything different from the daily diet of slide-dependent presentations inflicted on us by BBC News programmes:


Innovation (1) A lectern
Whereas BBC reporters usually stand next to the screen during their slide shows, Newsnight has invested in an expensive looking circular lectern for the presenter to rest his hands on. Yes, there is a glass of water and some sheets of paper on it, but Mr Mason doesn't use either of them during his presentation and the sole purpose of the lectern is apparently to provide something for him to lean against.

Innovation (2) Camera angle zooms in from on high
As he starts replying to Gavin Esler's question, the camera cuts away to a different angle from somewhere up on the studio ceiling, before gradually zooming down towards him and the video clips that are starting to materialise on the screen behind him.

Innovation (3) Silent movies replace bullet points
In most BBC PowerPoint-style news presentations, the main focus is on bullet points that variously appear, disappear, whizz around the screen and/or explode before our very eyes (e.g. HERE andHERE).

What made this stand out as different was that 16 (yes, sixteen) silent film clips were crammed into the 45 seconds (at a rate of one every 2.8 seconds) it took for Mason got to his first and only bullet-point slide in the sequence.

So what?
A major problem associated with bullet points (and other slides with nothing but writing on them) is that the audience's attention is split between (1) trying to read what's on the screen at the same time as (2) listening to and following what the speaker is saying and (3) looking repetitively from speaker to screen and back again.

All too often, there is the added distraction of trying to to work out what the connection is between what you're reading and what you're hearing (Lend Me Your Ears, Chapter 4), which is one reason why pictorial visual aids tend to be much more helpful to audiences than written ones (Lend Me Your Ears, Chapter 5).

Although BBC news producers and designers seem oblivious to the hazards of slide-dependent presentations, there are others elsewhere in the corporation who are perfectly well aware that slide-dependent presentations can make life difficult for audiences: otherwise, why would their website magazine section have asked me to write a short piece on The problem with PowerPoint to mark the software's 25th anniversary last year?

But pictorial material on its own is no guarantee of success and can sometimes be just as distracting as slides made up of words and sentences as, for example, when the visuals don't illustrate or exemplify a point that's being made. Above all, whatever it is that the speaker is showing to the audience should make it easier for them to understand the message (for more on which, see HERE).

How did these clips relate to the commentary?
The sixteen consecutive clips that appeared while Paul Mason was talking did none of these things, and I can't believe that I was the only viewer who found it distracting trying to work out what the connection was (if any) between what we were watching and the commentary - especially when his reference to Nick Clegg was suddenly followed (illustrated?) by film of Iain Duncan Smith (at clip 11 below):
  1. Two people walking along a pavement
  2. Iain Duncan Smith talking to someone on a street corner
  3. Children on a balcony
  4. Two people outside a building with litter in foreground
  5. Four young men looking out of a window
  6. Two people looking at a building
  7. Building in a sloping grass field
  8. Window with white tube hanging out of it
  9. One end of a building with road barrier in foreground
  10. Empty balcony
  11. Iain Duncan Smith meeting some people
  12. Man at with a flip chart
  13. Iain Duncan Smith at a table with two men
  14. Different camera angle on Iain Duncan Smith and people at a table
  15. Another camera angle on Iain Duncan Smith and people at a table
  16. Deserted balcony gets blanked out by brightly coloured slide
If the minds of viewers start to focus on finding some sense or orderliness in the disjointed images they are watching (and how they relate to the words coming from the person they are supposed to be watching and listening to at the same time) there's a very high probability that the points being made by the speaker will pass them by.

This is exactly what happened to me when I saw this sequence for the first time - and a single viewing is, of course, all that the vast majority of viewers (other than the few of us with fingers on the 'record' button) ever do get to see.

Practical exercise
So, assuming that you've only watched this Bigboard show once, see how you get on at answering the following questions:
  • How much of Mr Mason's presentation can you remember?
  • What was his general point?
  • What details did he deploy to support it?
Glimmer of hope from IpsosMORI?
The concluding slide with the latest news from Britain's top polling company left me wondering why on earth the BBC doesn't commission IspsosMORI to do some independent research into what viewers actually think of this style of news presentation. While they were at it, they could also check on whether there's been any decline in audience ratings for news programmes since BBC journalists started reporting from slide screens at the other of the studio.

The cost of such a project would surely be far less than the BBC's daily spending on the production of ever-more elaborate news-related graphics (not to mention expensive and pointless furnishings like designer lecterns).

At a time when the BBC is also having to prune its budget, here's a chance for them to save millions of pounds worth of licence fees a year - with the added bonus of making their news output easier to follow and less distracting than they are at present.

TWITTER COMMENT UPDATES:

From Alan Firth via link (@diponte - who'd only watched the 'trailer' video posted yesterday - i.e. before any possibility of being influenced by what I'd written above): I couldn't really concentrate on what Paul Mason was saying while the moving images appeared next to him on screen - and I'm wide awake and I'm usually reasonably good at concentrating. It was just 'too busy' - he was talking fast, packing in information, and the images were ever changing. Not a great package, can do better, Paul.

From Cordelia Ditton (@DillyTalk): love this post

From Mary Ann Sieghart (@MASieghart): I so agree! I found that montage of clips incredibly distracting and couldn't remember what Paul Mason had said afterwards.

From Matt Roper (@mattjroper): It's a good post, but I know it's hard to illustrate 'non-visual' stories on television. What would be the alternative?

From Sarah Jones (@SarahTVNews): Good points. It's all far too distracting with pics of no relevance. Yes it may not ... be a picture friendly story but there are creative ways to bring a pkg to life.

From Chris Atherton (@finiteattention): Bottom line: too many pieces of unconnected info at once... If we had the big picture, maybe it'd be easier to retain the individual chunks of information. But there's no real overview.

BBC Newsnight presentation by Paul Mason, economics editor

Something I haven't done before is to post a video clip before making any comments on it.

But I've been thinking about this one since I first saw it on BBC2's Newsnight on Thursday, 21 October, and thought it might be interesting to give readers a chance to ponder on it for a while before I reveal what I think.

Nick Robinson's rage video - and the question of free speech for whom?

I came across the news that Nick Robinson, the BBC's political editor, had lost his temper via a Twitter link to his blog. To save you looking it up, here is how he reports and explains what happened:

'If you were watching the 6 O'Clock News last night, you may have seen a "Troops Out" sign on a large pole being waved behind my head.

'I have a confession. After the news was over, I grabbed the sign and ripped it up - apparently you can watch video of my sign rage in full glorious technicolour on the web. I lost my temper and I regret that. However, as I explained afterwards to the protesters who disrupted my broadcast, there are many opportunities to debate whether the troops should be out of Afghanistan without the need to stick a sign on a long pole and wave it in front of a camera.

I am a great believer in free speech but I also care passionately about being able to do my job reporting and analysing one of the most important political stories for years.'


As he didn't provide a link to where the video can be seen, you can now watch it here:


My complaint about Mr Robinson
Although I don't have much of a problem with what Mr Robinson did, regular readers of this blog will know that I do have a problem with the fact that he prefers the sound of his own voice to those of the people in the news he's supposed to be reporting on. This manifests itself in his constantly telling us what politicians are saying rather than letting us, the viewers, hear and judge for ourselves what they are saying (for more on which, see selection of posts below).

He's not the only BBC reporter who does this, as I noted during their coverage of the US presidential TV debates (in a post on Mediated speeches - whom do we really want to hear? ) which included the following observation:

'.. the reporter was speaking for 2.4 minutes compared with 30 seconds each for the two candidates-- i.e. the BBC forced its viewers to listen to more than twice as much media commentary as we were allowed to hear from the the candidates themselves.'

If he knows there's a problem, why doesn't he do something about it?
The odd thing is that John Rentoul of the Independent on Sunday says that there was a time when Robinson was fully aware of the problem:

'when I worked with Nick at the BBC, we did some reporting on the way in which modern politics was mediated through ever shorter sound bites selected by journalists. Things have changed since, not least because of the internet, which means anyone can watch all of Brown's short speech on their computer. But should we have to?' (full report by John Rentoul HERE).

Needless to say, I don't think that we should have to. The trouble is that Robinson's passionate belief in free speech seems to be rather too narrowly concentrated on preserving his own freedom of speech:

'I am a great believer in free speech but I also care passionately about being able to do my job reporting and analysing one of the most important political stories for years' (N. Robinson, 21 October 2010).

Other posts on Nick Robinson's reportage and mediation:

Osborne takes a leaf out of Gordon Brown's bluffer's guide to budget speeches

If George Osborne's objective yesterday was to pack so much detail into his spending review statement and rattle through it so quickly that no one had time to take much of it in, it must be heralded as a great success: clearly he learnt a lot from having to listen to so many budget speeches by Gordon Brown.

Reading so quickly means that you can't help stumbling on a few words here and there, and makes it too much of a risk to look up from your script very often or for longer than a split second or two. So all Mr Osborne was able to manage were slight glances away about once every 34 words.

On the three occasions when David Cameron raised his right had to his mouth, I couldn't help wondering whether he was trying to hide or suppress a yawn. And there were a number of moments when it began to look as though Nick Clegg was about to nod off, if he hadn't already done so.

As an exercise, you might like have a go at watching this 3 minute sequence through to the end and then try jotting down all the key points you can remember from it ....

Twittering journalists: the much followed reluctant followers

Earlier today, I followed a link on Twitter via @MartinShovel (to whom thanks) that led me to FRIENDorFOLLOW, a useful resource that enables you to tell at a glance which of the people you're 'following' on Twitter are (or are not) following you.

Although I 'follow' quite a number of journalists, it had never occurred to me to check on which of them might be following me. Quite a while ago, however, I'd noticed a couple of things about the way they use Twitter:
  1. They do quite a lot of 'chatting' between themselves.
  2. They don't seem to make as much use of the RT function on Twitter (even between themselves) as many of the other people I follow.
Inspired by FRIENDorFOLLOW, I've just done a bit of research into how journalists are using Twitter. Although they're very keen on tweeting news of their latest articles, broadcasts and blogs, they're not very keen at all on 'following' others.

'Follow' : 'Follower' ratios
The results from ten randomly selected British journalists can be inspected in the table below, from which you'll see that, in absolute numbers, Andrew Rawnsley of The Observer is the most diligent 'follower' - though the 262 people he 'follows' only amount to 2.2% of his 12,810 followers.

Top score on this ratio goes to Steve Richards of The Independent, who follows 4.8% of his 1,806 followers. Bottom score is BBC political editor Nick Robinson, who only follows 1 person (@WilHarris, who describes himself as a 'Recovering journalist. Certified media addict. Alleged entrepreneur').

Journalist

Follows

Followers

%

Steve Richards (Independent)

Benedict Brogan (Telegraph)

John Rentoul(Independent)

Andrew Rawnsley (Observer)

Paul Mason (BBC)

Jonathan Freedland(Guardian)

Daniel Finkelstein (Times)

Jon Sopel (BBC)

Laura Kuenssberg (BBC)

Nick Robinson (BBC)

87

166

138

262

77

88

75

58

241

1

1,806

4,622

4,733

12,081

4,578

5,744

7,087

6,545

32,505

22,598

4.8

3.6

2.9

2.2

1.7

1.5

1.0

0.9

0.74

0.004


(Thanks to observant journalist Jonathan Freedland for drawing my attention to an error involving a misplaced decimal point that had put Ms Kuenssberg top of the table when it was originally posted. This has now been been corrected).

Who are followed by journalists?
Although more research is needed on this, the initial results came up with the unsurprising finding that the overwhelming majority of those followed by journalists are other journalists, political bloggers and politicians past and present.

So should the rest of us carry on following them if they don't follow us?
This depends entirely on what you want or are hoping to get from Twitter. But I certainly don't have any immediate plans to go into a huff and 'un-follow' all those journalists who are misguided enough not follow me (i.e. most of them) - for a number of reasons:
  1. Following them is an easy way to keep up with what columnists and commentators are saying (except, of course, those hiding behind The Times's paywall).
  2. Sometimes their articles are interesting enough to inflict on your other followers via an RT.
  3. The possibility of using Twitter's @Journalist'sName 'reply' facility means that you're in with a chance of letting them know what you think about what they're saying.
  4. The same facility also means that you can try to draw their attention to your latest blog posts. Most of the time, of course, they take no notice - but you only need an occasional RT from one of them to see a massive increase in the numbers visiting your own blog, some of whom may actually be tempted to become regular readers.
  5. And that's good enough for me.
P.S. More promising numbers:
Since posting this earlier today, I'm grateful to a number of journalists for responding to and/or showing an interest in the above table. Interestingly, all of them score much higher on the Follow:Follower ratio than any of those in Table (1) above.

Matt Roper - @mattjroper - digital news editor of STV is way ahead of the field and is the only journalist I've come across (so far) who follows more people than those who follow him. Earlier in the day, he'd tweeted "Far too many journalists use Twitter to talk rather than listen."

Mr Roper's only serious contender, Neal Mann - @fieldproducer - who also tweeted '..only following a small number really misses the point of Twitter', is another digital specialist - which probably explains why they are both so far ahead of journalists specialising in print and broadcasting media:

Journalist

Follows

Followers

%

Matt Roper (STV)

Neal Mann (Sky News)

Patrick O’Flynn (Express)

Mary Ann Sieghart (Independent)

1,878

1,730

207

266

1,307

2,356

930

1,427

144.0

73.4

22.25

18.6

Clapping out the conference season

Thirty years on since I first got interested in how applause works in speeches, I'm still adding gems to my collection of video clips. This year's star exhibit came when the accountability of clapping (or not) became headline news with David Miliband's reproach to Harriet Harman for applauding his brother's declaration that something she'd voted for was wrong.



It reminded me of a fascinating moment from the Thatcher era, when the accountability of not applauding in the right places was highlighted by Peter Snow in a Newnight interview with Francis Pym:



Viewing applause as 'anthropologically strange
When people ask me how I came to do the research that changed my life (see Our Masters' Voices and the Claptrap saga, links to which are listed HERE), my answer is that I was merely trying to follow one of the central pieces of methodological advice from the founders of ethnomethodology and conversation analysis.

According to them, the starting point for escaping from the limitations of the hypotehetico-deductive model of science that had held (and continues to hold) sociology and psychology back was to follow the maxim: try to view the familiar and the ordinary as 'anthropologically strange', no matter how mundane it may be.

To give you an idea of what this means (and by way of bringing my posts on this year's conference season to a suitable close) I've spliced together some close-ups of audiences in action over the past few weeks.

Before watching it, imagine that you're a Martian anthropologist. You've just been beamed down to earth on your first mission of exploration, you've arrived in the middle of an audience at a party conference and this is what you see. Then ask yourself what, if anything, you'd make of what members of this alien species are doing:


A research project?
If, having watched it, you're wondering why it ends with an artificially extended sequence of Michael Gove in action, it's because I think there might be something going on here worth further examination. Having watched it several times (!), I get the impression that there could be a connection between his eye-blinking and the rhythm of his hand movements.

As it happens, I have neither the time nor the inclination to pursue it further. But if anyone else can be bothered, I'd be fascinated to know what, if anything, you come up with.

This year's conference season posts: