Majorspeak revisited?



Regular readers will realise why, given my regular posts on the peculiar times and places selected by today's politicians (see below), I was greatly frustrated by yesterday's news headlines being dominated by a former Conservative prime minister making what the Daily Mail described as a 'wide ranging and passionate speech' to a real audience in a suitable location - without any media camera crews being present.

So you can't see it on YouTube or anywhere else, and, for once, all we can do is look at are those parts of it that were quoted in the media, such as this from the Daily Mail.

Improved mastery of rhetoric and imagery?
Compared with what I wrote in 1993 ('Majorspeak: observations on the prime minister's style of speaking'), some of which is touched on in the above video clip, there was some evidence that his command of rhetoric and imagery has improved - probably because of his experience on the lucrative US speaker circuit in the years since he left office.

There were, for example, some impressive contrasts:
"Governments should exist to protect people, not institutions"

The Conservative Party "is at its best when it is tolerant and it is open and at its worst when it's hectoring and censorious"

He said it was wrong that so many families would have to choose between keeping warm and eating this winter.

There was at least one three-part list in which the third item contrasted with the first two:
"and it is very easy, criminally easy, to overlook these silent citizens, they don't demonstrate, they don't make a fuss, they just get in with their lives.

There was a puzzle with a 3 part list in the solution":
"How do I know about these people? Because I grew up with them. they were my neighbours, the silent have-nots."

He also made some interesting use of imagery:
"If we Tories only navel gaze and only pander to our comfort zone, we will never win general elections. All the core delivers is the wooden spoon."

Majorspeak revisited?
An observation at the time of the 1992 general election was John Major's tendency to speak very 'formally' (See Chapter 19, Crew & Gosschalk, 1995). This was evidenced partly by his choice of words that are rarely, if ever, heard in everyday conversation (e.g. 'whomsoever', 'wayside inn', 'on the morrow', badinage, etc.) and partly by his reluctance ever to use the elided forms for negatives and certain tense constructions (e.g. he was more likely to say 'we do not' than 'we don't', 'we had' rather than we'd' etc.

In yesterday's speech, "hectoring" and "censorious" suggest that his preference for obscure words lives on.

But the fact that he said "they don't" twice in quick succession is perhaps evidence that he has started to break away from his former preference for using the full forms. 

The bad news is that, without the video-taped evidence, we may never know.

Related Posts:

How does Jeremy Hunt (or anyone else) know how many old people in the UK are 'chronically lonely' ?



It can hardly have passed anyone's notice that one of the big media stories over the past few days has been Health Secretary Jeremy Hunt's claims about the number of our aged population who are 'chronically lonely' (see above clip).

For me, his casual use of statistics brought back a vivid memory from more than forty years ago of an event that had made me deeply skeptical about the validity of treating such numbers as 'hard facts'.

Tony Benn sets up a research fellowship
A not so well-known fact about my early research is that I once held a Post Office research fellowship that had been created by the then Postmaster General, Tony Benn, at the University of Essex - which led to my conducting a survey of just over 1,000 randomly sampled respondents in the UK who were aged 65 and over.

In those pre-privatisation days, the Post Office (GPO) still ran our telephone system and Harold Wilson's Labour government was under pressure to supply free telephones to the country's elderly. But then, as now, research into a problem is always a much cheaper option than doing anything about it.

Mr Benn was a friend of Professor Peter Townsend, who was already well known for his definitive books on isolation in old age and who had just become the first head of sociology at the new University   of Essex. So that's where the money for the GPO research fellowship went - and, as a lowly research assistant, I was in the right place at the right time to be lucky enough to get the job.

'Objective' and 'subjective' isolation
Townsend and other researchers in the area had distinguished between two types of isolation:

  1. Objective: How often did respondents see their family and friends?
  2. Subjective: How many respondents said they felt lonely?
In the questionnaires, the second of these was measured by asking respondents: "Are you often, sometimes or never lonely", to which the results came out as remarkably similar from one survey to another*. For mine, if memory serves me correctly, the results were:
  • Often lonely: 7%
  • Sometimes lonely: 23%
  • Never lonely: 70%
So, by lumping "sometimes" and "often" lonely together, we could conclude that just under one in three elderly people experienced a degree of loneliness.

BUT...
While piloting the draft questionnaire, I interviewed an 80 year old woman who quite severely disabled and more or less housebound. She had no trouble answering the key questions with an immediate and emphatic "Never lonely"

As I packed away her completed questionnaire in my bag and explained that I had to be going,  she begged be to stay a bit longer, and launched into a series of sad stories about relatives who never came to see her and about how her  disability prevented her from going to see the few of her friends who were still alive. How could I refuse her insistence that I must have enough time for a cup of tea?

Yet the 'hard fact', already recorded in my questionnaire, was that she was one of the 70% who were "never lonely".

This contradiction between her answers to the question on the questionnaire and what she said over tea afterwards made gave me serious doubts about the validity of such apparently 'hard facts'. 

All these years later, thanks to Mr Hunt, the doubts have come back - and I'm no less suspicious of his 'hard facts' today as I was of my own 'hard facts' then. 

"Chronically lonely" sounds even worse than "very lonely" - which raises the question of whether more or fewer than the 7%  who confessed to being "very lonely" in 1967 would admit to being "chronically lonely" in 2013? Mr Hunt may have meant well by raising the issue with a wider audience, but to imply that such figures are 'hard facts' worth taking seriously is to assume rather a lot.

P.S. A missed opportunity?
It wasn't as if this experience were the only thing that had made me start questioning the methodology of what I was doing. It was at a time when important debates were getting under way in in academic sociology: quantitative research and survey methods were coming under attack from qualitative researchers; positivism, the hypothetico-deductive model of science and the collection of 'hard facts' were being challenged by approaches like symbolic interactionism, ethnomethodology and conversation analysis. And  Thomas Kuhn had just taught us the new phrase 'scientific paradigm'.

My own PhD research was already veering in this latter direction, as central theme was a critique of the paradigm established by Emile Durkheim's 1897 classic Le Suicide (eventually published as Discovering Suicide: Studies in the Social Organizatin of Sudden Death, 1978).

Meanwhile, one of my colleagues at Essex, Dorothy Smith had just heard from Erving Goffman at UC Berkeley that he had a rather promising graduate student called Harvey Sacks who was writing a PhD thesis based on live tape-recordings of telephone calls to the Los Angeles Suicide Prevention Agency, and even suggested that I might do something similar rather than the conventional survey research that was being planned.

Ignoring such excellent advice, I played safe by remaining loyal to the methodology favoured in Peter Townsend's books on the elderly and poverty. 

By the time I had finished my PhD, however, Sacks had put in quite an important appearance in my thesis. And later on, much of the motivation and inspiration for my later work on public speaking and presentation (books at the bottom of this page) came directly from him and the other main founders of conversation analysis, Emanuel Shegloff and Gail Jefferson.

P.P.S. The same results yet again
Less than 24 hours after posting this, I was fascinated to learn that a figure very close to the 7% saying they were 'often lonely' in my survey appeared in this bar chart, showing the percentage of 'over 60s reporting frequent loneliness' in the UK.

My thanks to @FlipChartRick for drawing my attention to his blog Flip Chart Fairy Tales, which featured the chart - and where you can read more comments about what Mr Hunt said.

Loneliness in Europe

Graphical domination of BBC TV News goes from bad to worse?

Huw Edwards - News at 10

For a while, you'll be able to enjoy, if 'enjoy' is the right word for a series of PowerPoint style presentations, last night's BBC News at 10 on iPlayer HERE.

It starts with a seated Huw Edwards reading out the headlines for about 1:30 minutes. Then, he reappears standing in front of a screen, where distracting dollar bills float into heaps in front of the Capitol in Washington DC behind him.

As he clutches a sheet of paper that doesn't seem to serve any useful purpose, numbers about what he's telling us start appearing behind him. Occasionally he makes as if to look at them before handing us over to their Washington correspondent.

Plenty more graphics follow until a flip chart suddenly appears at 14:41 minutes in, with people sitting behind it. But don't worry, our economics correspondent isn't going to write on it, as the numbers and words plop on to the chart, giving the game away just before she's had time to tell us the news about them.

Scroll on to 21:01 minutes, and Huw's back on his feet again with paper in his hands again and more pictures behind him again - soon to be followed by a series of bullet points zooming threateningly in behind his back.

But the barmiest sequence of all comes in at 22:25 minutes into the news, when our medical correspondent suddenly reappears in the middle of a series of concentric circles next to what could be some towers. And towers they turn out to be - tall enough to hold a list of 10 bullet points. As if that weren't enough, the next two towers are tall enough to accommodate 11 bullet points.

23:09 minutes in, we learn why the concentric circles are there. Our medical correspondent is actually standing in the middle of a pie chart, that starts whizzing around him as he tries to point out the numbers that have appears

Regular readers know that I've complained about the BBC's assumption that PowerPoint style presentations are just what viewers who've spent the day suffering from PowerPoint want to see in the evenings.

I've wondered about how much such expensive-looking graphics cost and whether the BBC ever does any research into how audiences respond to news that's presented in this way.

If so, it's surely time they published the results. If not, I'd be glad to offer my services...


Other posts on TV news via PowerPoint:


Cameron's speech: who thinks he should be seen pretending not to use a script?

It is very well-known that technology can have a marked impact on how effectively speakers come across to an audience - as anyone who's ever been at a PowerPoint presentation knows only too well (see also HERE).

So a matter, if not the matter,  arising from this year's party conference season is just how effectively do speakers come across when they pretend not to use a script?

Three 'scriptless' leaders
Because this year, we saw Ed Miliband repeating the feat of memory that worked so well for him last year, while Nick Clegg and David Cameron relied on huge teleprompter screens that were hidden towards the back of the audence - as did  George OsborneJeremy Hunt and no doubt a few others .

Of the party leaders, Miliband showed us that he could indeed do it again and Clegg showed us (as I've long suspected) that standing at a lectern works better for him than wandering about the stage like a management guru.

But Cameron was more disappointing than usual, not least because he's a talented enough public speaker, whether speaking from a script or from memory, not to have to rely on such gadgets. You don't have to watch very far into the above to notice that his head and eyes don't always move in time together: his head sometimes turns slightly while his eyes stay firmly glued to the screen directly in front of him - rather like some of Margaret Thatcher's problems when she spoke from Autocue screens.

Where is the advice coming from and what's the evidence for it?
As has often concerned me about the BBC's obsession with PowerPoint style news and current affairs coverage, what gave them the idea that audiences like it and can they point to any research that actually supports such a claim.

So for Messrs Miliband, Clegg and Cameron (and their aides), I have a similar question or two.

Who has advised you that it's a good idea to be seen to be pretending not to have a script and have they shown you any empirical evidence that supports their claim. If so, what is it and where can I see it?

If not, why on earth are you taking any notice of their advice?

(P.S. And some questions for Mr Miliband: who thinks it's a good idea to have some of the audience behind you and do they have any evidence to support their claim? If so, what is it and where can I see it? If not, why are you taking any notice of their advice?)

Related posts

Did George Osborne get away with reading his speech from the back of the hall?

Embedded image permalink

Gigantic screens at the back of the hall, big enough for speakers to read their scripts from, seem to be replacing more traditional teleprompters (like Autocue) this year.

The picture above was posted on Twitter earlier today by Paul Waugh during George Osborne's speech at the Conservative Party conference - and retweeted as follows by John Rentoul, who had presumably also noticed similar goings on at the Liberal Democrat conference:  

"Very Nick Clegg RT @paulwaugh: Autocues in the audience for Osbo speech.. Helpful for any soundbites we miss."

This raises at least two questions that our politicians might like to consider.
  • Do they really want comments on their latest gadgets to become a focus of attention for journalists?
  • Does this technological gadgetry help them to improve the delivery of their speeches?
The answer to the first of these questions is presumably "No" - unless, of course, they're quite happy about reporters being distracted away from the content of the speech.

And, on the evidence of today's performance by Mr Osborne, the answer to the second is also a resounding "No" (but you can judge this for yourself below).

As for why this should be, I suspect that the technology and/or the script aren't in place soon enough for the speaker to get enough practice at using it before making the actual speech itself - for which he, his aides and the gadget operators would all have to make extra time when the hall was deserted..'



Some related posts on teleprompters:

Lincoln the movie: 'too many words' and 'too American' for British ears?




Last night we went to watch the film Lincoln in our local village hall - and, as something of a speech and communications nerd, it was something I had been looking forward to for quite a while.
But, from a few minutes in, I found it increasingly difficult to get two rather negative thoughts out of my mind.

1. Too many words?
One was a memorable line from the film  Amadeus, when Mozart is confronted by the complaint that his latest composition suffered from having had "too many notes." From discussions afterwards, I know that I wasn't the only person in the audience who thought that Lincoln suffered from having "far too many words".

Among other things, this had the effect,  of making it the film too long. For example, when individual members of Congress started to vote on the crucial amendment one by one, I wondered just how many hundreds of these we were going to have to sit through.

2. Too American?
I'll admit that our village hall film shows do have a problem with the sound quality, so it was also a relief to learn afterwards that I hadn't been to only one there who had trouble hearing the dialogue. Leaving that to one side, however, there was something else that was difficult to get out of my mind -  that I'd implicitly touched on in a recent presentation on on how well does English work as a common language.

This was the fact that differences between American and British culture may have ensured that Lincoln was unlikely to impress British audiences as much it had apparently impressed audiences on the other side of the Atlantic.

Before the film started, another member of the audience had already said to me "I don't know much about American history and I've really only come because I felt I ought to - I might learn something."

Too Ethnocentric for a British audience?
And here lies the rub. We Brits really know very little about the history of the USA, let alone its constitution or how it works.

We do know that they had the audacity to declare their independence from us, that they had a civil war that led to the end of slavery - though not the end of segregation (HERE) - and that they had opted to have a president rather than a monarchy.

But most of us know very little about the separation of powers between the legislative and executive arms of government, nor about the differences between the individual constituent states of the USA and the federal government - or the machinations between them that this gives rise to.

So for us, some of the basic assumptions at the heart of the film were at best culturally strange and at worst, completely foreign to us.

Vices & virtue as drama?
Apart from the characters of Lincoln and his family, it was never really made clear who everyone else was and we were left guessing who they were and which side they were on, whether in the ongoing debate or the civil war itself. All too often conversations sounded more like a succession of speeches or soliloquies, as when Mrs Lincoln had a row with her husband.

But, however unrealistic, unclear or plain boring the script might have been to British-English ears, the superb acting of Daniel Day Lewis not only deserved  all the acclaim and awards that he received for it but was main thing that made it worth seeing at all,

Now we've had an Anglo-Irish actor making such an excellent job of playing a US president so soon after an American actress (Meryl Streep) apparently played a British prime minister (Margaret Thatcher) rather well, we may even be witnessing a promising trend that might actually bring our two cultures a bit closer together.

But that may depend on whether screen-script writers on each side of the Atlantic take note of the famous line that's widely attributed to George Bernard Shaw - England and America are two countries divided by a common language - but which he apparently never said...

Next open course on Speechwriting & Presentation. 10-11 October

Is it really 5 years since my blogging (or vanity) began?

Today this blog marks its fifth anniversary.  

Blogging hadn't really occurred to me until Michael Crick, then of BBC 2's Newsnight programme, and now at Channel 4 News, suggested to me that it might be a good idea.

I suppose he must have already known that the rise of the internet and social media, etc. had severely limited the chances of 'specialists' like me to get their output published in the mainstream media.

But I have to admit that it's rather a mixed blessing to be able to 'publish' anything you feel like writing without any kind of editorial comment, feedback or control..

A few of the 998 blogposts (so far) were based on material that had already appeared in newspapers. But the vast majority never did.

There was, of course, a time when to publish you own writings was referred to as 'vanity publishing'.

But a big difference between 'vanity publishing' and blogging is that this costs you very little other the hours you spend on it.

Whether or not it's proof of my vanity, I'll leave others to decide. To help on yout way, I've decided to mark the anniversary by putting links to old posts from the archives on Twitter - the first one of which outlined some tips for Gordon Brown's party conference speech in 2008.

Next open course on Speechwriting & Presentation. 10-11 October

How well does English really work as a 'common language' of communication?


(Script of my presentation at last week's European Speechwriters Conference).

This talk has been prompted by a number of experiences running courses on speechwriting and presentation in various parts of Europe.

Like some of my previous presentations at UK Speechwriters’ Guild conferences, it poses more questions than it answers. But at least it may open a discussion of possible interest and relevance to many of you here today.

All the courses on speechwriting were conducted in English

None of those attending was a native-speaker of English.

But all of them had the job of writing speeches in English, to be given by other non-native speakers of English to audiences of yet more non-native speakers of English.

We who have been native speakers of English since acquiring language in the first place (and who have little need to develop a command of any other language) cannot help being full of admiration for the fact that they can do it at all. But the challenge they face brings three true stories to mind, and raises at least three questions worth discussing.

Speaking to non-native speakers (1) 
The first time I ever spoke to an audience of non-native speakers of English was more than three decades ago at an academic conference in the Council of Europe chamber in Strasbourg.

It was long before I'd developed a technical interest in how audiences react to public speaking. when my main experience had been listening to academics read out papers at other academic conferences.

I was to present a 30 page academic paper, for which I had been allocated 5 minutes.

So I decided (very unwisely) to read it aloud as quickly as possible and see how far I got - which wasn't very far. After about half a minute, the chairman interrupted me. 

The  simultaneous interpreters had complained that they couldn't keep up with me speaking at such a pace, so he asked me to slow down.

Speaking to non-native speakers (2) 
Later on, at another academic conference at the University of Konstanz, I could tell that my audience was looking increasingly puzzled by what I was saying.

By then, I had become a bit more sensitive to the needs of my audience and came up with what might have been a suitable strategy: simplify, simplify, simplify.

Suitable strategy it might have been if only I hadn't use more colloquialisms and slang to 'simplify' my points. And that, of course, was no solution at all, as it made my talk even more unintelligible to the audience than it had been in the first place.

Speaking to non-native speakers (3)
In the third example, I wasn’t actually speaking but was in an audience of mixed,  nationalities, mainly from Europe, at a conference in Urbino.

It was a memorable lecture analysing a letter by Pliny the Younger by the well-known semiologist and author, Umberto Eco - though memorable more for what happened than for what he said.

He had just started his lecture when a group of locals demanded to know why he was speaking English in an Italian university. His response was impressively democratic and he asked the audience:

“How many of you can only speak English?”

I was one of the tiny minority of 5 or 6 native speakers of British and American English who raised their hands.

In response to which Eco quickly rephrased his question:

“For how many of you is English the only foreign language you can understand?”

The vast majority of hands now went up, to which Eco turned to his compatriots and said:

As my lecture was advertised to be in English and the only language most people here understand is English, I shall give my lecture in English” – at which point, the rebellious Italian minority walked out.

Lingua Anglica
So, although English may have become Europe’s new Lingua Franca its dominance is not always without its problems.

Speaking more quickly and simplifying via colloquialisms and slang are obviously no solution.

And there is quite a lot of good news. For one thing, the same rhetorical techniques are just as effective in getting messages across in any particular language – and have been for at least 2,000 years since the classical Greeks began teaching and writing about rhetoric.

For example, I remember when writing Our Masters Voices, Francois Mitterand had just been elected President of France – and the one line that was widely quoted in the British media was a poetic contrast with alliteration.

In English his aim was translated as: “My aim will be to convince, not to conquer.”

The original French version must have arguably sounded even more poetic, with its simple rhyme:
á convaincre, pas á vaincre." 

Stories & imagery
Nor is it just rhetorical techniques like contrasts and three-part lists that work effectively to get messages across in any language. The same is true of using stories or anecdotes to illustrate your key points.

Other forms of imagery can also work effectively in any language, but metaphors do sometimes need handling with care, especially in the case of sporting metaphors.

As a native speaker of British English, I often find myself bemoaning the fact that we have imported so many baseball metaphors from American English,  even though it’s not a game that's played or understood by most British adults.

But that doesn’t stop us having to listen to fellow British presenters telling us about “Going up to the plate” or “getting past first base”.

Cricketing metaphors may be fine for speakers of English in Australasia, the Caribbean or the Indian sub-continent, but they're not much use in  the USA, or indeed in the rest of Europe.

What do they really mean?
All of which brings me to some rather obvious questions, about which I'm curious, but to which I have no obvious answers.

Although English is so widely spoken around the world, how well is it actually understood?

Or, going back to my opening comments, how effectively are non-native speakers of English who give speeches written by other non-native speakers of English to audiences of yet more non-native speakers  of English?

I used to do quite a lot of work with the director of communications at a British company that had recently been taken over by a Dutch company.

When I made some remark about how lucky they were that the Netherlands was part of the English-speaking world, he replied:

“Yes, their English is very impressive – but there are times when we’re not quite sure whether they’ve really got the point.”
  
The crunch question
It was a similar story from a Japanese student in Oxford who was studying for a PhD.

As she had spent many of her teenage years growing up in the USA, she was fluent in Japanese and English, which enabled her to pay for her studies by doing simultaneous translation at high level business meetings.

After one such meeting between Japanese and British motor manufacturers, I asked her how it had gone – to which she replied:

“OK as far as it went, but I do think that they should pay me for an extra hour after the meetings so I could tell them what I think they really meant.”

Her point, of course, was that the simultaneous literal translation was all very well, but she was also noticing and interpreting a good deal more than the words that were actually coming out of the Japanese mouths.

And what she thought they really meant was a potentially valuable asset in the negotiating process.

Three questions 
Many of you in this audience will have had first hand experience of such issues, so I'll end with three questions in search of an answer.

How important do you think the problem of translating what speakers really mean is.

Does the use of English as a common language mean that there’s something unavoidably cloudy about the way the countries of Europe – and the wider world - are communicating with each other?

And if listeners are not quite understanding what a speaker really means, how much does it matter?

The Queen's Speech: an exception that proves the ruler


(I've just noticed that a link from today's earlier blog post wasn't working, so the original from five years ago is reposted here).

Here's something at the other end of the scale from previous blogs about Barack Obama's brilliance at oratory.

At the State Opening of Parliament on 3rd December, the Queen, as she does every year, will be reading out her government's legislative plans for the months ahead. Most commentators will be listening to the Speech to find out what Gordon Brown is going to be putting on the statute book in 2009.

How not to speak inspiringly
But you can also listen to it as a model of how not to give an inspiring speech.

Public speaking at its best depends both on the language used to package the key messages and the way it is delivered. Using rhetoric, maintaining eye contact with the audience, pausing regularly and in particular places, stressing certain words and changing intonation are all essential ingredients in the cocktail for conveying passion and inspiring an audience. This is why it is so easy to ‘dehumanise’ the speech of Daleks and other talking robots by the simple device of stripping out any hint of intonational variation and have them speak in a flat, regular and monotonous tone of voice.

When it comes to sounding unenthusiastic and uninterested in inspiring an audience, the Queen’s Speech is an example with few serious competitors. She has no qualms about being seen to be wearing spectacles, which underline the fact that she is reading carefully from the script she holds so obviously in front of her. Nor is she in the least bit inhibited about fixing her eyes on the text rather than the audience. Then, as she enunciates the sentences, her tone is so disinterested as to make it abundantly clear that she is merely reciting words written by someone else and about which she has no personal feelings or opinions whatsoever.

This is, of course, how it has to be in a constitutional monarchy, where the head of state has to be publicly seen and heard as obsessively neutral about the policies of whatever political party happens to have ended up in power. The Queen knows, just as everyone else knows, that showing enthusiasm, or lack of it, about the law-making plans of her government would lead to a serious crisis that would be more than her job is worth. So, even when announcing plans to ban hunting with hounds, she managed not to convey the slightest hint of disappointment or irritation that a favorite pastime of her immediate family was about to be outlawed.

The Queen’s Speech is therefore an interesting exception to the normal rules of effective public speaking, and her whole approach to is a fine example of how to deal with those rare occasions when you have to conceal what you really feel about the things you are talking about. Another master of this was Mr McGregor, an official spokesman for the foreign office during the Falklands war, who made regular appearances of on television reading out progress reports in a flat, deadpan monotone – presumably because a vital part of his job was to give nothing away that might have encouraged or discouraged viewers, whether British or Argentinian, about how things were going in the South Atlantic.

How to prevent a civil war
A much more surprising case was Nelson Mandela’s first speech after being released from prison in 1990. Here was a highly effective communicator, whose words at his trial 27 years earlier are to be found in most books of great speeches, and who had had the best part of three decades to prepare an inspiring and memorable text. But it was not to be. As if modeling his performance on the Queen’s Speech, he buried his head in the script and spoke in a flat measured tone that came across as completely lacking in the kind of passion everyone was expecting from someone who had suffered so much and was held in such high regard by his audience.

Having waited for years for this historic event, anticipating something on a par with Martin Luther King’s ‘I have a dream’ speech, I remember being disappointed and surprised by what I saw and heard from the balcony of City Hall in Cape Town. It was only later that it dawned on me that this was another case where rousing rhetoric would have been completely counter-productive. The political situation in South Africa was poised on a knife-edge and his release from prison had only happened at all because the apartheid regime was crumbling. It was a moment when anything more inspiring from Mandela might have come across as a call to arms and could easily have prompted an immediate uprising or civil war. But the political understanding with the minority white government was that the African National Congress would keep the lid on things for long enough to enable a settlement to be negotiated. As when the Queen opens parliament, Mr Mandela knew exactly what he was doing, how to do it and that he could not have done otherwise.

Displaying neutrality
So as well as listening to the content of the Queen’s Speech on 3rd December, it is also worth close inspection as an object lesson on how to address an audience if you’re ever in a position of having to convey complete neutrality and detachment. Or, if you’d rather rise to the much more usual challenge of trying to inspire your audience, pay close attention to the way she delivers it -- and then do exactly the opposite.

'I was flattered' 'to be told' that my thoughts on the passive 'had been noticed'...

One thing I've noticed about unsolicited comments on one of my books is that I'm often surprised by what a reader had actually noticed, especially when it's a passage that you'd forgotten you'd ever written - which is what happened in this particular case: a short section on when speakers might find the passive tense useful and occasionally ignore the blanket recommendation against it by the designers of grammar checkers like the one that comes with Micosoft Word.

Twitter's response:
Another thing I've now learned is that Twitter can generate some interesting and unexpected interpretations of whatever it is that you've written.

About a week ago, Brad Phillips posted a blog asking 'Why passive language isn't as bad as you think'. In a later tweet, he asked "What did you think of @maxatkinson's arguments for strategic times to employ the passive voice?" which prompted Ned Barnett (@nedbarnett) , to whom thanks also, came back with the following series of tweets (with my reaction to each one in red):

"No offense to Mr Atkinson, but I thought his example of research was weak and straw-manish, deflecting... (reading it again, I didn't think what I wrote about its use to convey 'generality, objectivity and detachment' was too far off the mark). 

"There are uses for the passive voice, but not in PR, speechmaking or to the media - it's a responsibility dodge... (Agreed).

"his most telling examples were the bureaucratic ones, where responsibility must be avoided at all costs... (Agreed, but I thought that's more or less what I'd written)

"In the real world. there aren't many cases where passive voice statements can't be improved by active voice." (Maybe, but I'm less than fully convinced by this).

As I have no problem with most of what Mr Barnett said, I was a bit disappointed that there was very little for us to have an argument about.  I was also disappointed to realise that he (and presumably other readers) might have fewer grounds for complaint if only I'd been taken more care about how I had worded the original.

On the plus side:
But I'm still very grateful to Messrs. Philllips and Barnett, not only for spreading the word about my book to a much bigger English-speaking market than there is in the UK, but also for getting me to think more closely about two other speeches where detachment and neutrality definitely did matter or does matter.

I'm referring to Nelson Mandela's speech on release from prison and those of the annual Queen's speeches to the UK parliament. I hadn't inspected the texts of the speeches to see whether or not the passive features in them, but it's something that may now be well worth doing - as background to which, see The Queen's Speech: an exception that proves the ruler).

(Details of my next open course on Speechwriting & Presentation are HERE).

Is Paddy Ashdown reverting to type after 32 years?



Paddy Ashdown's speech to the Liberal Democrat Conference earlier today made me wonder whether he might be reverting to type after the 32 years since he made his first televised speech at a Liberal Assembly.

Although not wearing a tie may have recently become the fashion among top politicians (and business leaders), it certainly wasn't in 1981 - even if you were a prospective parliamentary candidate who was going to have wait another two years before knowing whether or not you would succeed in becoming an M.P.

But that didn't stop the young PPC for Yeovil, who spoke sans tie and sans suit - though, as I noted in my original post of the clip, 'the podium unfortunately prevents us from seeing whether or not he was also wearing sandals' (HERE):

In the same post, I also noted 'This was Ashdown in post-military mode, barking out his lines to the troops' ,  and I was struck by the fact that there seemed to be quite a lot of 'barking' in the way he delivered his lines to the troops this morning (see the above clip).



But in one aspect of his delivery this morning he was not reverting to type, as he seems to have taken a leaf out of Nick Clegg's book when it comes to the apparently unscripted 'management guru' style of delivery - which, as regular readers will know, I regard as something of a mixed blessing, at least until the jury returns...


Other posts on the 'management guru' style of speaking:


George Osborne speaks into thin air at a building site somewhere in London

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Readers will know that I've been mystified by the locations at which the Prime Minister and Chancellor of the Exchequer have delivered some rather important recent speeches (see list of related posts below).

Finding out exactly where, when and to whom he made his speech on the economy this morning has been quite a challenge.

The Daily Express tells us that he was at a building site in East London and, according to Sky News, he was "addressing an audience of academics, think tanks and businesses in London'.

As usual at such events, there was no hint of a response from anyone in the audience, if indeed anyone was there at all.

Also as usual, there's a weird backdrop of a blank window with a bar chart to the left that looks like a rather creative use of scaffolding - unless, of course, it's the latest in templates from PowerPoint...


Related Posts:

Two speakers speak at the same time in the New York mayoral election: exception that proves a rule?


This extraordinary 'conversation' between a voter and Anthony Wiener, a New York City mayoral candidate, is making me think again about one of the most basic rules of turn-taking, namely: 'one speaker speaks at a time'*.

New Yorkers may of course be an exception that proves the rule.

But, as I lack the transcription skills of the late Gail Jefferson, my chances of demonstrating that it's merely an extreme case of 'overlap competition'**,  in which they were actually closely orientating to what each other said on a turn-by-turn basis, are minimal.

* A Simplest Systematics for the Organization of Turn-Taking for Conversation by: Harvey Sacks, Emanuel A Schegloff, Gail Jefferson,Language, Vol. 50, No. 4. (1974), pp. 696-735.

**See also 'Interview techniques, politicians and how we judge them.'

(Next open course on Speechwriting & Presentation details are HERE .

British students' first encounter with segregation in 1963

British students of today will no doubt be appalled to know that, by the end of our first year at university, my girlfriend and I had saved enough money from our grants to book tickets on a London to New York charter flight - for £50 return.

As it was a last minute decision to go, we hadn't much of a plan about what to do when we got there, other than to visit relations who had emigrated to North America in the early 1900s. We'd also been too late (and too short of cash) to buy the then amazing Greyhound Bus deal of unlimited travel for 99 days for  $99 - so we had little choice but to hitch-hike

An early stop was in Portsmouth, Virginia, to stay with my girlfriend's great uncle Willie. Then in his 80s, he had emigrated to the USA as a young man and had developed into a typical white Southerner, a first hint of which were the numerous Confederate flags arrayed both inside and outside his house.

We'd heard about racial segregation in the Southern states of America, but had no idea that it was practised so widely or to such an extreme extent. Three examples stood out from the many:

1. To get to a local swimming pool, much needed to survive in levels of humidity we'd never before experienced, we had to walk through an area populated by black Americans. Everyone at the pool was white, which Uncle Willie explained by telling us "they have their own pool else where."

2. One Sunday, we were taken to the local Baptist church, where every face was also white. "They have their own church elsewhere", explained Uncle Willie.

3. On another day, we went to Virginia Beach armed with details supplied by Uncle Willie of bus times for getting there and back. At Virginia Beach, the only people on the beach were white, also predictably explained by Uncle Willie: "They have their own beach further along the shore."

On the way back, we realised that there was actually an earlier bus home than the one that Uncle Willie had suggested. All the other passengers in it were black, and seemed vaguely surprised when we got in - and even more surprised when we headed for and sat in the back seat.

When we told Uncle Willie about our day out, he was furious, telling us that we'd taken the wrong bus. That one was for blacks only and we should have waited for the later one for whites. What's more, as whites, we should certainly not have sat anywhere near the back seat.

A lesson we quickly learnt was that it was quite impossible to argue rationally with Uncle Willie (or any other white Southerner we met). After all, everyone knew and accepted that  black people liked having their own swimming pools, churches, beaches and buses, and that the arrangements suited both blacks and whites.

Any comparison with South Africa was dismissed out of hand - not least because they didn't seem to know where it was, let alone about the kind of society the apartheid regime was running in those days (when many of us in the UK were already boycotting South African fruit and wine).

I now realise that it was only a matter of weeks before there would be a march on Washington where a black Baptist minister would be making a speech with a few relevant points about what we had just seen. Planning for the march must have been in full swing, but we never heard anyone make any mention of it.

Uncle Willie and his friends obviously had no plans for making the short journey to Washington in August, 1963 - and were no doubt greatly underwhelmed when Martin Luther King went banging on about having a dream.

(For next open course details, see HERE 






Half of Martin Luther King's most famous speech used imagery

People who've been on my courses or read my books will know that I'm a keen advocate of using different types of imagery to get messages across effectively.

They've probably also heard me say that my favourite speech (of my lifetime, at least) was Martin Luther King's "I have a dream", delivered 50 years ago today.

I knew that he'd used a lot of powerful imagery but,  until today, I hadn't realised just how much of it there was. Nor was all of it biblical or religious: one of the most impressive sequences came early in the speech when he used what, at first sight, might have seemed like a rather unpromising extended banking metaphor (from para 6 below).

So I've lifted from the text all those passages featuring imagery - which make up almost exactly 50% of the speech - all of which appear in sequence below.

And if you're interested in coming to one of my courses on speechwriting and presentation, click HERE.


This momentous decree came as a great beacon light of hope to millions of Negro slaves who had been seared in the flames of withering injustice.

It came as a joyous daybreak to end the long night of their captivity.

One hundred years later, the life of the Negro is still sadly crippled by the manacles of segregation and the chains of discrimination.

One hundred years later, the Negro lives on a lonely island of poverty in the midst of a vast ocean of material prosperity.

One hundred years later, the Negro is still languishing in the corners of American society and finds himself an exile in his own land.

In a sense we have come to our nation's capital to cash a check.
When the architects of our republic wrote the magnificent words of the Constitution and the Declaration of Independence, they were signing a promissory note to which every American was to fall heir.
This note was a promise that all men, yes, black men as well as white men, would be guaranteed the unalienable rights of life, liberty, and the pursuit of happiness.
It is obvious today that America has defaulted on this promissory note insofar as her citizens of color are concerned.
Instead of honoring this sacred obligation, America has given the Negro people a bad check, a check which has come back marked "insufficient funds."
But we refuse to believe that the bank of justice is bankrupt.
We refuse to believe that there are insufficient funds in the great vaults of opportunity of this nation.
So we have come to cash this check — a check that will give us upon demand the riches of freedom and the security of justice.
We have also come to this hallowed spot to remind America of the fierce urgency of now.

This is no time to engage in the luxury of cooling off or to take the tranquilizing drug of gradualism.

Now is the time to rise from the dark and desolate valley of segregation to the sunlit path of racial justice.

Now is the time to lift our nation from the quick sands of racial injustice to the solid rock of brotherhood.

Those who hope that the Negro needed to blow off steam and will now be content will have a rude awakening if the nation returns to business as usual

This sweltering summer of the Negro's legitimate discontent will not pass until there is an invigorating autumn of freedom and equality.

The whirlwinds of revolt will continue to shake the foundations of our nation until the bright day of justice emerges.

But there is something that I must say to my people who stand on the warm threshold which leads into the palace of justice… Let us not seek to satisfy our thirst for freedom by drinking from the cup of bitterness and hatred.
We must forever conduct our struggle on the high plane of dignity and discipline.

Again and again we must rise to the majestic heights of meeting physical force with soul force.

We cannot walk alone.

As we walk, we must make the pledge that we shall always march ahead.

We can never be satisfied, as long as our bodies, heavy with the fatigue of travel, cannot gain lodging in the motels of the highways and the hotels of the cities.

No, no, we are not satisfied, and we will not be satisfied until justice rolls down like waters and righteousness like a mighty stream.

Some of you have come from areas where your quest for freedom left you battered by the storms of persecution and staggered by the winds of police brutality.

You have been the veterans of creative suffering.

Let us not wallow in the valley of despair.

I have a dream that one day on the red hills of Georgia the sons of former slaves and the sons of former slave owners will be able to sit down together at the table of brotherhood.

I have a dream that one day even the state of Mississippi, a state sweltering with the heat of injustice, sweltering with the heat of oppression, will be transformed into an oasis of freedom and justice.

I have a dream that one day every valley shall be exalted, every hill and mountain shall be made low, the rough places will be made plain, and the crooked places will be made straight, and the glory of the Lord shall be revealed, and all flesh shall see it together.

With this faith we will be able to hew out of the mountain of despair a stone of hope. With this faith we will be able to transform the jangling discords of our nation into a beautiful symphony of brotherhood.

Let freedom ring from every hill and molehill of Mississippi. From every mountainside, let freedom ring.

CLICK HERE FOR details of a forthcoming course on speechwriting & presentation 

The party leaders' "drink tonight" test revisited

With the party conference season almost upon us, I've been asking people which one of the current party leaders would they select to go out for a drink with tonight (see also Wisdom of Forethought &
An important but elusive asset for British political party leaders)?

The news so far is that the batting order is clearly coming out as:

1. David Cameron
2. Nick Clegg
3. Ed Miliband.

Should we worry that only 27% of England's cricket team went to state secondary schools?

On returning from holiday (and after quite a while of silence), I'm finally getting back to blogging - thanks to being bothered by a burning question about the composition of the England cricket team that's deprived Australia of the Ashes for a little while longer.

In the past, I've blogged about the problem of getting more non-public school boys into Oxbridge (HERE) and about my own failure in early teenage years to be noticed by the Yorkshire County Cricket Club (HERE).

Now, however, I realise that only three members (i.e. 27% - Anderson, Bresnan, Swann) of the England team that defeated Australia  yesterday went to state secondary schools.

All the rest, including those born in South Africa, went to independent schools.

So, although I've proposed what I believe to be a perfectly viable solution to the problem of how to open up Oxbridge admissions selection to more students from state schools, the problem of opening up selection to England's cricket team is not so easy -- other than to make sure, somehow or other, that more children in more state schools get the opportunity to play cricket.

But, with a Scot in charge of education, it's rather unlikely that Mr Gove will ever put cricket very high on his list of priorities...

Latest press release by Ed Balls disguised as a speech to Thomson Reuters




Ed Balls Reuters speech – “Striking the right balance for the British Economy”

While top Tories like David Cameron and George Osborne have recently read our their press releases at Morrisons' distribution warehouses, today opposition shadow chancellor Ed Balls read out his latest announcements at Thomson Reuters in London - from which a gripping video excerpt can be seen HERE.


Whether or not this was a subtle Labour wheeze to move up-market from Messrs Cameron and Osborne is anyone's guess.

But, judging from the amount of noise from the Twitterati and elsewhere on the internet, the venue was a good enough choice for plenty of journalists to have made the effort to turn up, even if no one else was there.

So Mr Balls didn't have to worry too much about how he delivered his 'speech' (if it really was a speech), or whether the audience responded with any applause, booing or heckling - of which I heard none.

The unfortunate public can now look forward to more video clips of Mr Balls in action (action?) for the rest of the day on 24 hour and prime-time TV news programmes. Whether any of it will inspire any of us enough to be able to remember anything from it, I very much doubt...

Full script of the speech HERE.

Related Posts:
More nails in the coffin of political speech-making in Britain
David Cameron 'makes a speech' at Morrisons
George Osborne 'makes a speech at Morrisons





More nails in the coffin of political speech-making in Britain?




Above are the video clips I'll be showing at the UK Speechwriters' Guild Conference on Thursday. Below are some notes on what I'll be saying about them.

In earlier blogs, I've suggested that a major change in the past 25 years has been the replacement of political speeches by broadcast interviews as the main form of political communication in Britain  - even though interviews hardly ever result in anything other than bad news about the politicians themselves. As a result, effective political speech-making has become a dying art, in which there appears to be a curious collaboration between the media and politicians to continue relegating the coverage of speeches in favour of the broadcast interview (See Politicians and broadcasters in the UK: Collaboration or capitulation? and Do interviews ever deliver anything but bad news for politicians and boredom for audiences?).

At the same time, the politicians are also doing their bit to eliminate much of the passion and liveliness that were once a normal part of political rallies - by speaking in rather strange venues to audiences with little or no interest in politics, and certainly no motivation to applaud or boo anything they might hear.

These clips are intended to illustrate the trend by comparing leading politicians from 30 Years ago with leading politicians of today.

The big questions I'd like to hear answers to from people in politics and/or the media is what the point of such strange venues is and whose idea it was to 'neutralise' the political speech - politicians, their advisors or the media? 

I'd also quite like to know why a supermarket chain (Morrisons) has become the venue of choice for leading Conservative politicians.

1-3: Classic examples from the 1980s
Note that in each example the speakers deliver the key points with passion and that audience responses are very evident for all to see and hear.

4-6: Not so classic examples from 2010-2013
Note that all three leaders speak with their backs to a window, through which distractions are clearly visible (e.g. people walking about, cars and lorries driving by, boat on the river, etc.). Little effort goes into conveying much in the way of passion - which is hardly surprising given that it's not at all clear who is actually in the audience. Nor is their any evidence of what impact, if any, they might be having on those in audience (who remain completely silent and, for the most part, invisible).

7-8: Morrisons?
Last week,  David Cameron followed George Osborne's curious example a month earlier by making a speech at a supermarket distribution centre (Morrisons). Evidence of audience attentiveness and or approval (or disapproval) is fairly thin on the ground and their wandering about becomes something of a distraction.

9: Cameron's speech on Europe
When this much heralded speech had to be rescheduled, I tried to find out exactly when and where it was happening. After more than an hour's search on the internet, I came up with the extraordinary finding that it had already taken place - at 8.30 a.m. in the morning - at the London headquarters of an American company (Bloomberg).

There was no applause, booing or cries of "Here. here". And, as it was in February, the complete absence of coughing, sneezing and nose-blowing got me wondering whether there was anyone there in the audience at all. But of course there were, if no one else, plenty of journalists present.

As this clip shows, David Cameron's performance left much to be desired, even though he's one of our best contemporary political orators - and one was left wondering whether he'd bothered to rehearse what was supposed to be such a very important speech.




Cameron's impressive success in 2010


Preparing for a presentation on our political leaders' curious preference for making speeches in peculiar places, I stumbled across this from David Cameron speaking in front of a window at the end of the 2010 general election.

My reason for posting it here is by way of a reminder to all the anti-Cameron Conservatives and their chums in the Tory press of some rather important facts.

Although I didn't vote Conservative, I'm still baffled by the extraordinary hostility towards Mr Cameron from parts of the media that really ought to be thanking their lucky stars that he did so well at the last election...

Cameron's visit to Morrisons puts him neck and neck with Osborne in daft speech venue contest



If imitation is the sincerest form of flattery, yesterday's speech by the Prime Minister at the Morrisons distribution centre in Bridgewater (above) could be seen as a bid to keep up (or down) with Chancellor George Osborne - who tried out another Morrisons distribution centre (in Kent) as a bizarre venue for making a political speech a month ago,

What the connection is between Morrisons supermarkets and the higher reaches of the Conservative Party I have no idea but, if anyone else has a clue, I'd be very glad to hear from them.

Meanwhile, I'm grateful to Morrisons and the Conservative Party for providing such a timely reminder that the closing date of our Spring Competition (inviting nominations of daft places to make speeches -
 details HERE) is only two weeks away.